Your Office Machine Parts and Supplies Superstore
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Our Shipping & Returns Policies
We offer flat rate $5.00 ground shipping in the continental US for any size order. At checkout, you will have your choice of $5.00 Flat Rate Ground, UPS Blue Label (2 Days) or UPS Red Label (overnight) as your shipping method.
If you need to return an item purchased from Wholesale Copier Parts, you may do so in the first 30 days after purchase date.
Broken or Defective Items
First, please call or email WCP to describe your problem, and you will be given a Return Merchandise Authorization number (RMA). Once your return has been approved, you may send it back to us. We will issue you a full refund, including return shipping costs, or send you a brand new item (same item) as a replacement.Our Guarantee
If you ordered an item but decided that you do not need it or have ordered it by mistake, you may still return it to WCP within 30 days of the purchase date. Please first obtain an RMA as mentioned above. Your item must be in a re-sellable condition in it's original packaging. WCP will charge a 15% restocking fee for this kind of return and refund the rest of the price to you. Shipping costs are not refunded.
Finally, there are certain items which cannot be returned to WCP under any circumstances. These include any special order items, electrical components, manuals, and software CDs, or any item that has been previously installed.
To obtain an RMA, please call WCP at 1-214-354-8221
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Shipping & Returns